Returns & Refunds
Understand our refund policy for course fees and related services.
Last Updated: 7/15/2025
Refund Schedule
Refunds are processed according to the following schedule based on when the withdrawal occurs:
Withdrawal Period | Refund Percentage |
---|---|
Before course commencement | 90% (10% processing fee) |
Within first 2 weeks | 75% |
Within first month | 50% |
After first month | 25% |
After 50% course completion | No refund |
Refund Process
To request a refund, please follow these steps:
- Submit a written refund request to admission.onlineabs@gmail.com
- Include your student ID, course details, and reason for withdrawal
- Provide original fee payment receipts
- Complete the withdrawal form available at the admissions office
- Return any course materials or equipment provided
Required Documents
Please provide the following documents with your refund request:
- Original fee payment receipts
- Copy of admission letter
- Student ID card
- Bank account details for refund processing
- Completed withdrawal form
- Medical certificate (if applicable for medical reasons)
Processing Timeline
Refund processing timelines:
- Application Review: 5-7 business days
- Approval Process: 10-15 business days
- Bank Transfer: 3-5 business days after approval
- Total Processing Time: 18-27 business days
Special Circumstances
Special consideration may be given for:
- Medical emergencies with proper documentation
- Job transfers requiring relocation
- Family emergencies with supporting evidence
- Course cancellation by the institution
Contact for Refunds
For refund-related queries, contact us:
Email: refunds@abscollege.in
Phone: +91 7261 034330 , +91 9310 197338
Office Hours: Monday to Friday, 9:00 AM to 5:00 PM
Address: ABS College, Admissions Office, Education City, India